Does it track deliveries?

No. It records the handover at the door. It does not track parcels or routes.

Is the signature enough proof?

It is a helpful record with a date, a photo and a drawn signature. Its weight depends on the circumstances and your local law.

Can I use it without internet at the door?

The form needs a connection to be sent. If coverage is poor, complete it when you have signal.

Home & trades

Proof of delivery form with condition, photo and signature

When a delivery is disputed, a signed record settles it. This compact form asks for the recipient's name, the delivery or order number, the date and time, the condition of the goods (perfect, minor damage or damaged), notes, a photo and the recipient's signature.

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Who it is for

Couriers, small delivery businesses and drivers
Shops and workshops that deliver their own goods
Installers who deliver equipment to customers

When to use it

Hand the recipient a phone or tablet at the door, or send the link right after delivery. Recording the condition of the goods on the spot, with a photo, helps if there is a later claim for damage.

What the form asks

Questions

Recipient name · requiredShort text
Delivery or order number · requiredShort text
Date · requiredDate
TimeTime
Condition of the goods · requiredMultiple choice
NotesLong text
Photo (PNG or JPEG)Image upload
Recipient signature · requiredSignature

Every question can be changed, removed or reordered before you publish.

The PDF your respondents receive

The PDF shows the delivery number, the date and time, the condition, the photo and the signature. Keep it with your order records, or send a copy to the customer.

First page of the sample PDF made by the Proof of delivery template, filled with invented data — A sample of the PDF this template produces, filled with invented data. Your logo, colours and wording replace the sample ones.

Questions people ask

Does it track deliveries?: No. It records the handover at the door. It does not track parcels or routes.
Is the signature enough proof?: It is a helpful record with a date, a photo and a drawn signature. Its weight depends on the circumstances and your local law.
Can I use it without internet at the door?: The form needs a connection to be sent. If coverage is poor, complete it when you have signal.

Start from this template

Create an account, adapt the questions and the document to your business, then share the link. Your respondents get their PDF the moment they finish.

Use this template